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Admin portal → Members → Member page/admin/members/{id}4 min

Notes, login email and newsletters

Three small jobs that all live on the member's own page.

Leave a note

The notes log is append-only. Every note is stamped with your name and today's date, so it is the memory of why anything unusual was done.

The notes card with a note being typed
Type the note, then press Add note (1).
The notes card with a note being typed

Click anywhere, or press Esc, to close.

Write a note whenever you grant access, record a payment, change an email or do anything the next person would otherwise have to guess about.

Change the address someone signs in with

The login email card
Type the new address and press Save.
The login email card

Click anywhere, or press Esc, to close.

This changes how they sign in

Tell the member before you do it, otherwise their next sign-in fails and they will assume the site is broken. Leave a note with the old address.

Newsletters

The switches decide which newsletters this member receives.

The newsletter switches
One switch per newsletter.
The newsletter switches

Click anywhere, or press Esc, to close.

Switching one off is always respected. Nothing FMS does later will switch it back on. A newsletter can also be off because their plan does not include it, or because their whole team muted it, and the screen says which. What each tier includes is on Newsletters by tier.

Send newsletters to a different inbox

Some members want their newsletters at a different address from the one they sign in with.

The newsletter delivery card
The sign-in address stays the same. Only the mail goes elsewhere.
The newsletter delivery card

Click anywhere, or press Esc, to close.

Internal staff guide. Screenshots come from the rehearsal rig, never from live data.